ISO 21001 is a quality management system that strives to standardize educational administration to ensure that it satisfies the needs of students. Its goal is to assist schools, universities, training organizations, and other educational institutions in implementing best practices. It is based on the ISO 9001 quality management system, which is extensively used. By combining these concepts and objectives into teaching and training methods, the standard strives to assist educational institutions in improving quality. ISO 21001 also recognizes that technology is transforming every aspect of education, from simplifying homework assignments and marking to providing more individualized support to special needs children.
ISO 21001 focuses on the specific interaction between an educational organization, the learner, customers and other relevant interested parties. It is a stand-alone management system standard, based on ISO 9001 (without being a sector application), and aligned with other ISO management system standards through the application of the High-Level Structure. ISO 21001 provides a common management tool for organizations providing educational products and services capable of meeting learner and other customer requirements and needs. It aims to enhance the satisfaction of learners, other customers, and personnel through the effective application of its EOMS, including processes for improvement of the system.
IS0 21001 offers a common management tool for organizations providing educational products and services that
1. Gives guidance on standardizing the delivery of quality education.
2. Aids the stimulation of excellence and innovation, along with inculcating ethical and social responsibility.